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Progressive Disclosure in Complex Tools

December 18, 2023·2 min read

Progressive Disclosure in Complex Tools

If you've ever designed a dashboard, analytics tool, or enterprise application, you've faced the fundamental tension: how do you make a powerful tool feel simple without removing the power?

The Complexity Paradox

Users say they want simplicity. But they also say they need all 47 features in your product. The solution isn't to remove features — it's to reveal them at the right time.

Three Levels of Disclosure

Level 1: The Overview

Show the most important information immediately. This is what 80% of users need 80% of the time. Think: key metrics, status indicators, primary actions.

Level 2: The Details

Available on demand — one click away. This is where power users spend their time. Think: filters, advanced options, secondary data.

Level 3: The Deep Dive

Hidden behind explicit navigation. This is for expert users and edge cases. Think: raw data exports, admin settings, debug information.

Real-World Application

At Trythat.ai, we applied this framework to our map analytics interface. The default view shows AI-generated insights. Users can expand any insight to see the underlying data. And they can enter "analyst mode" for full control over data layers and parameters.

The result: new users could get value in under 3 minutes, while power users still had access to everything they needed.

The Key Insight

Progressive disclosure isn't about hiding complexity. It's about respecting your users' attention and revealing complexity when it's relevant.